BEST RATE GUARANTEE
Find a lower price for a reservation you are holding and we will instantly match it
With the Best Rate Guarantee My Extra Home promises you the lowest publicly available internet rates every time you book online through any website.
If you find a lower comparison rate on another website within 24 hours of your confirmed booking, My Extra Home will honour that rate for the nights for which the lower comparison rate was found, upon verification by our company.
Here's how it works:
- Book an accommodation on any Online Travel Agency or on our official web site.
- If you find a lower comparison rate for the same accommodation type and reservation dates on another online travel agency within 24 hours of your confirmed booking, send an e-mail to My Extra Home including reservation confirmation number, the comparison rate, URL of the website where the lower comparison rate is found and a print screen of the web page displaying the lower comparison rate.
- The e-mail needs to be submitted at least 3 days before your scheduled arrival date.
- Your request will be verified by our company within the next business day (Monday to Friday, excluding local public holiday).
- If the lower comparison rate you found qualifies, My Extra Home will adjust your reservation to reflect the lower rate.